What We Do
We offer a wide range of home care and support services, which are aimed at meeting your assessed care needs without compromising your independence, dignity or privacy.
We are aware that each person’s care needs are unique. We work flexibly with our clients and their family or representative to ensure that their care plans meet their care needs. We value the trust our clients have invested in us, and are committed to meeting their expectations. We expect that the need may arise for our clients to add new services, or to remove existing services from their care plans in order to meet their changing needs. As such, we welcome their input in the review of their care plans.
Our clients’ needs are our priority, and we are usually able to respond to requests at short notice for respite support, post-operative care, long-term care, support with medication, shopping, or other activities of daily living.
We provide care services for older people, adults (over 18) with learning disabilities, mental health conditions, dementia, physical disabilities and sensory impairment. Our services cover the following aspects of care:
Respite Care is the provision of short-term, temporary relief to those who are caring for family members. Sometimes, even the most loving and dedicated carers need a break. There can be a number of reasons for this; the carers may themselves be unwell or have to be elsewhere, or may need to take a well-deserved holiday.
This is where ENA HomeCare Services or our care homes in your locality can be of assistance. Taking short-term temporary relief can reduce stress, restore energy and promote the necessary balance in your life.
Our experienced carers can offer care and support on a temporary basis in your own home, be it from a couple of hours to cover a shopping trip, right up to a few weeks whilst the primary carer is away on holiday.
Personal Care and Support
Home Help Services
Dementia care – Symptoms include loss of memory, confusion, problems with speech and understanding; these differ from person to person. ENA HomeCare Services is conscious of the individuality of clients. Each client has experiences, abilities, skills, knowledge, preferences, desires and personality traits, which our carers are trained to respect.
Our support and care services build upon people’s strengths and abilities to maximise their independence.
Families play a vital role in caring for their loved ones, and our duty of care to our clients ensures a healthy partnership with family members to provide a service that enables their relatives to continue to live independently at home. This partnership also involves active co-operation with relevant organisations. Our overall goal is to provide a professional service that meets the legitimate expectations of our clients.